If you are active in the online gambling community, you must have been familiar with Tembo and its significance in the market. Tembo is a casino provider for the most prominent online gambling platforms, including Bet365, Betway, BetFair, Wolf777 and World777. We have an enormous catalogue with live casinos, RNG, and slot games.
Tembo is for those who love to lay their hands on a variety of games. Not to brag, we have a very passionate team of developers working and putting their constant efforts into building the best set of games to your liking. I’m sure there will be a set of games to the liking of everyone.
Tembo is a B2B online gaming provider with an enormous catalogue across live casinos, RNG, and slots. We currently serve many popular gambling platforms, including Bet365, Betway, BetFair, Wolf777 and World777. Tembo wasn’t built in a day. It took us a lot of research and an understanding of business fundamentals.
We understood that no matter how great our product can be, if the support is not up to the mark, nothing else counts. Besides, we also understood that building a competent customer support team is more than just investing money in the area. It is all about understanding the needs of our customers and acting accordingly.
Recent market studies have shown that customers tend to choose the quality of the service over pricing. Our support team is working their fingers to the bone to give our customers the best service they deserve.
We at Tembo are more committed towards speciality than genericity. Our support team members are well-qualified, skilled and trained adequately to work for the resolution of our customers' problems.
No matter how careful one can be, there can always be a margin for things to go wrong. The support team at Tembo is always on their feet to quickly resolve the issues our customers might run into during their time with us.
Most casino providers, including the ones in the top tier, tend to skimp spending money on the support team. This will leave them with no choice but to limit their operational timings. Even popular service providers have their support team working for limited hours. If the customers run into any issue during these hours, they will have to wait patiently for the next service hours to resolve it. Whereas, Tembo offers 24/7 customer support, so our customers need not wait.
Our support team is the most empathetic that you will ever meet. They are trained to think from the customer’s perspective and make an effort to understand the kind of emotional state the customer is in. We understand that not everyone is versed with the technicalities needed for troubleshooting the issues they might run into. We at Tembo have trained our support team to be patient with customers while assisting them.
Contacting the customer support team at Tembo is straightforward. You should see the ‘Contact Us’ option in the top right corner of Tembo’s home screen. You should now have a contact form on the screen. Submit the form after carefully filling it in with your particulars. It is advised to enter your complete name and correct email address and type your query in the message box below.
Ensure that the contact details you provide are correct, as the Tembo team will contact you on the details provided. Alternatively, you can contact Tembo on their dedicated phone line and email address.
Tembo Customer Support Email Address: info@tembogaming.com
TEMBO is a rising generation live dealer casino platform, providing cutting edge gaming, retention and distribution solutions to online operators and land-based casinos.
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